MasterControl has published a video and case study of its experience with BioBridge Global to demonstrate the effectiveness and abilities of its quality control and manufacturing solutions software in the advanced therapies industry.
Through implementing MasterControl’s software, BBG Global Quality has been able to eliminate paper usage and increase the speed it gets products to patients.
“One of our biggest initiatives has been to automate as much as possible to increase our capacity and support for our customers,” said Emmanuel Casasola, Executive Director of BBG Global Quality.
“Normally it would take weeks for (document) handoffs to go through all the stakeholders. Submitting documents and completing approvals through MasterControl, we have a much faster turnaround time.”
Before using the software, each of BBG’s subsidiaries had their own quality teams managing products that directly and indirectly go to patients in need of lifesaving therapies. BBG recognized the need for efficient records management and consolidating its quality teams into one with the help of MasterControl.
The organization began removing filing cabinets and the process of digging through boxes for records, in favor of MasterControl’s electronic system, in 2017.
BBG uses the software’s connected quality management system and electronic batch records to reduce errors in the organization’s documents and improve turnaround times for approvals on documents.
“Some of the batch records we develop can be 400 to 500 pages with over 2,000 to 3,000 manual entry points,” Casasola said. “Each one of those entry points is an opportunity for failure.
“Using electronic batch records minimizes errors, allowing our scientists to focus on the work and not have to worry about entry errors or whether all the information is captured because they’re able to do it all in an electronic system.”
Since the organization began using MasterControl, BBG has also enhanced customer service to hospitals and is more prepared for audits, according to the case study.
“The overall response from auditors is they’re amazed not only at the speed we’re able to get requested information, but the accuracy and completeness of those records,” said Kevin Rodriguez, Quality Systems Manager, BBG Global Quality.